The Dust Till Dawn Guarantee
"If it's not clean, we'll make it right. If it's still not right, you don't pay."
We stand behind every single clean we deliver. No asterisks. No runaround. If you're not satisfied, we fix it. If fixing it isn't enough, you get your money back.
Simple. Unconditional. Guaranteed.
Tell Us
If anything was missed or not completed to your standard, contact us within 24 hours of your clean. A message, a call, an email — whatever works for you.
We Come Back
We'll return to your property and fix anything that wasn't right — at no additional charge. No debate, no excuses. Just sorted.
Full Refund If Needed
If you're still not satisfied after we return, we'll refund your entire cleaning payment. No questions asked.
*Conditions apply
A Guarantee That Means Something.
Most cleaning companies offer a satisfaction guarantee. Very few actually define what that means. Fewer still will tell you upfront that if their re-clean doesn't fix it, you get your money back.
We offer The Dust Till Dawn Guarantee because we're confident in the standard we deliver — and because we believe that trust is built by putting something real on the line. If we don't do the job to your standard, you shouldn't pay for it. That's not a policy we reluctantly adopted. It's how we believe every cleaning business should operate.
The Dust Till Dawn Guarantee applies to every residential clean we deliver. Contact us within 24 hours and we will make it right.
The Guarantee Is Backed by a Documented Standard
The Dust Till Dawn Guarantee isn't a marketing line — it's backed by a documented cleaning standard that every cleaner follows on every visit. The same checklist, every time.
The DTD Full-Home Standard
Every clean follows a documented room-by-room checklist — bedrooms, kitchen, bathrooms, living areas and laundry. Nothing is left to memory or guesswork.
Trained and Vetted Cleaners
Every Dust Till Dawn cleaner is police-checked and professionally trained before their first shift. Consistent people delivering a consistent standard.
Eco-Friendly Products
Every product we use is eco-friendly and low-toxicity — safe for your family, your children, and your pets. Supplied by us on every visit.
Guarantee Questions
Ready to Book with Confidence?
The Dust Till Dawn Guarantee on every residential clean. Mount Barker and the Adelaide Hills.